Sports / Live
Every term you encounter — from RTP on a slot screen to rollover on a wallet transfer — has a plain meaning. This glossary covers the language of game mechanics, odds, account actions and payment routes so you can move through the lobby with confidence.
When you know what a term means, a decision that used to feel uncertain becomes straightforward. Seeing 'volatility: high' next to a slot title tells you the round frequency is lower but individual rounds ca
Different terms surface in different parts of the platform. Knowing which family a word belongs to tells you where to look for it and what action it is connected to.
Terms like RTP, volatility, RNG and payline appear on individual game detail screens or in the provider information panel. Open a slot title such as Crash Energy and look for the information icon — that is where the provider exposes mechanics data when it is available.
Asian handicap, over/under, decimal odds and spread are shown directly on the sportsbook market row. In cricket markets for BPL or international fixtures, these labels sit beside each selection price. Hovering or tapping a market line usually reveals its full definition in the slip panel.
Deposit, withdrawal, e-wallet, KYC and balance appear in your account dashboard and the cashier screen. When you fund via Nagad or Upay, the cashier labels the transaction type and shows your current wallet balance alongside any pending status.
Rollover, turnover requirement, wagering condition and qualifying game all appear in the terms attached to any information. Read the full condition text before accepting — the rollover multiplier and qualifying category are the two figures that determine how quickly you clear the requirement.
These six terms appear most often in slot and live casino screens. Each definition is plain and short.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns to players over a very large number of rounds. A game showing 96% RTP means 96 units return per 100 wagered across millions of rounds, not per session.
House edge is the platform's mathematical advantage on each game, expressed as a percentage. It is the mirror of RTP carries a 4% house edge. Table games like Dragon Tiger VIP Table publish their house edge in the game rules panel.
Volatility describes how often and how large payouts occur relative to stake. High volatility means less frequent rounds with larger potential returns. Low volatility means more frequent, smaller returns. Neither is objectively better — it depends on your session approach and stake size.
A wager or turnover requirement is the total amount you must stake before funds tied to an offer condition can be withdrawn. If a condition states 10x turnover on a 500 BDT amount, you must place 5,000 BDT in qualifying stakes before that portion unlocks for withdrawal.
Jackpot refers to the highest prize-tier available in a specific slot game, triggered by a defined symbol combination or feature round. Some games cap the jackpot at a fixed amount; others accumulate it from a portion of each stake placed across the network.
A live dealer game streams a real human dealer from a studio to your screen in real time. You place bets via on-screen controls while watching the physical deal. Baccarat RoyalFlush and Teen Patti Blast are examples of live-format table games available in the lobby.
These six terms cover the sportsbook, payment and account verification language you encounter when moving money or reading a market line.
Asian handicap is a sports betting market format that removes the draw outcome by giving one side a head-start in goals or runs. It is common in cricket and football markets. A -0.
Over/under is a market where you predict whether a measured outcome — total runs, goals or points — will finish above or below a set line.
Rollover is the number of times a specific amount must be staked before an offer-linked balance converts to withdrawable funds.
An e-wallet is a mobile-based digital payment account used to send and receive money without a traditional bank card.
KYC stands for Know Your Customer. It is the identity verification process your account must pass before certain withdrawal or high-value actions are permitted. This typically involves submitting a valid ID document and confirming your registered mobile number matches your Nagad or Upay wallet.
RNG stands for Random Number Generator. It is the algorithm that determines each outcome in a digital slot, card draw or dice result. A certified RNG ensures no outcome is influenced by the previous round or by the platform operator, making each result statistically independent.
Definitions make more sense when they sit next to a real screen action. Take volatility and RTP together: when you open Crash Energy from the lobby, the game detail panel may display an RTP figure if the provider has published one.
Open the game detail panel to see if the provider has published an RTP figure. We show it exactly as supplied — if it is absent, the provider has not released it. Use volatility label alongside any available RTP to judge session fit.
A withdrawal hold linked to KYC resolves through account settings. Go to the verification section, submit the requested ID document and confirm your Nagad mobile number matches your registered account. The hold lifts once verification is confirmed at our end.
Before accepting any information condition, scroll to the qualifying games row. Live tables such as Teen Patti Blast or Baccarat RoyalFlush may carry a different rollover contribution rate than slots. The terms panel shows the exact multiplier and category rules for that specific condition.
In BPL or international cricket sportsbook rows, the Asian handicap line removes the tie from your selection.
If a term in the lobby, on a market line or in a payment screen is not covered here, our support routes are the right place to ask. Use the channel that suits how you are accessing the platform right now.
The live chat button is visible on the platform once you are logged into your account. Use it to ask about any term, condition detail or payment screen label. Type the term you are unsure about and a support agent will clarify it in plain language.
The help centre accessible from your account menu contains articles on payment routes including Nagad, Upay and Bank Transfer, KYC steps and information condition language. Search the term directly in the help centre search bar to find the relevant article.
For detailed questions about a specific term as it applies to your account — for example, how rollover was calculated on a past transaction — email support is available through the contact address shown in the footer of the platform. Include your account reference for faster handling.
These questions cover how the terms in this glossary connect to specific actions inside your account and the lobby.
Open the slot game and tap the information icon — usually in the bottom corner of the game frame. The RTP figure appears there if the provider has published it.
Log into your account and navigate to the information or bonus section. Active conditions show a progress bar or a numerical display of stakes counted toward the rollover target versus the total required. The qualifying category list is in the full terms panel for that condition.
Go to account settings and open the verification section. Follow the document submission steps shown there. Once the submitted ID is confirmed against your registered Nagad mobile number, the hold on that withdrawal is released. Contact live chat if the status does not update after submission.
Yes. Bank Transfer is a configured payment route you can use independently of your e-wallet status. Check the cashier screen for the Bank Transfer option, follow the account details shown there and use the reference number the platform generates to match your deposit to your account.
When you select an Asian handicap line in a cricket market, the slip automatically adjusts the payout calculation to reflect the handicap start.
No. Volatility is a fixed design property of the game set by the studio — Pragmatic Play or another assigned provider — at the time of development.